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Apollo 247 FAQs: Frequently Asked Questions
Apollo 247 is a leading digital healthcare platform that provides a wide range of services including online doctor consultations, medicine delivery, lab tests, and more. If you're using Apollo 247 for the first time or have queries about its services, this FAQ guide will answer the most common questions.
1. What is Apollo 247?
Apollo 247 is a digital healthcare platform by Apollo Hospitals, offering online doctor consultations, prescription medicine deliveries, lab tests at home, and health check-up services. It is designed to make healthcare more accessible and convenient.
2. How do I book an online doctor consultation on Apollo 247?
To book an online doctor consultation:
- Download the Apollo 247 app or visit the Apollo 247 website.
- Sign in or create an account.
- Select the Consult Now option and choose a specialty or doctor.
- Choose the date and time of the consultation.
- Proceed with payment and confirm the booking.
You’ll receive a notification and reminder before the consultation.
3. What kinds of doctors can I consult with on Apollo 247?
Apollo 247 offers teleconsultations with a wide variety of healthcare professionals, including:
- General Physicians
- Specialists (like dermatologists, cardiologists, gynecologists, etc.)
- Super-Specialists
- Mental Health Professionals
You can choose doctors based on their expertise, availability, and ratings.
4. Can I get medicines delivered through Apollo 247?
Yes, Apollo 247 offers online medicine delivery. You can upload your prescription or search for over-the-counter medications, vitamins, and health supplements on their platform. Medicines are delivered directly to your doorstep, often with discounts.
5. How can I upload a prescription for medicine delivery?
To upload a prescription:
- Log in to your Apollo 247 account.
- Select the Upload Prescription option on the medicine delivery page.
- Upload a clear image of your prescription.
- A licensed pharmacist will verify the prescription, and you can then proceed to place your order.
6. What lab tests can I book on Apollo 247?
Apollo 247 provides a range of diagnostic lab tests that can be booked online, such as:
- Blood tests
- Diabetes tests
- Thyroid function tests
- Full body health check-ups
- COVID-19 tests
Once booked, a lab technician will visit your home to collect the samples.
7. Can I get lab tests done at home?
Yes, Apollo 247 offers home sample collection for lab tests. Once the test is booked, a qualified technician will come to your location to collect the samples. The results are usually delivered via email or uploaded to your Apollo 247 account within a few days.
8. Are there any discounts or promo codes available on Apollo 247?
Apollo 247 frequently offers discounts, deals, and promo codes on services such as teleconsultations, lab tests, and medicine orders. These can be found on their official website, app, or through promotional emails and coupon websites.
9. How do I apply a promo code on Apollo 247?
To apply a promo code:
- Select the service or medicines you want to purchase and proceed to checkout.
- Enter the promo code in the designated field on the payment page.
- Click on Apply to see the discount reflected in the final price.
- Complete the payment to finalize the booking or purchase.
10. What payment methods are accepted on Apollo 247?
Apollo 247 accepts various payment methods, including:
- Credit/Debit Cards (Visa, MasterCard)
- Net Banking
- UPI (Google Pay, Paytm, PhonePe)
- Mobile Wallets
11. How long does medicine delivery take?
The delivery time for medicines varies based on your location and availability. Generally, medicines are delivered within 24 to 48 hours for most areas. For emergency medicines, same-day delivery options may also be available.
12. Can I cancel or reschedule a doctor consultation?
Yes, you can cancel or reschedule a doctor consultation if needed. Simply log into your Apollo 247 account, go to your upcoming bookings, and choose the option to cancel or reschedule the appointment. Cancellations are generally allowed if done before the consultation time.
13. What is the Apollo Circle membership?
Apollo Circle is a membership program that offers exclusive benefits to Apollo 247 users, such as:
- Free consultations with doctors.
- Discounts on medicines and lab tests.
- Priority access to healthcare services.
14. How do I contact Apollo 247 customer support?
You can reach Apollo 247 customer support through the following ways:
- Email: Available via the Apollo 247 website or app.
- Phone: Customer care numbers are listed on the website.
- Live Chat: Chat support is available in the app for real-time assistance.
- Social Media: You can also contact Apollo 247 through their social media channels.
15. Does Apollo 247 offer 24/7 services?
Yes, Apollo 247 operates 24/7, allowing you to book consultations, order medicines, and access healthcare services at any time of the day.
16. Are Apollo 247 services available across India?
Apollo 247’s digital healthcare services, including teleconsultations and medicine delivery, are available across most parts of India. However, availability may vary for certain services like home sample collection depending on your location.
17. Is Apollo 247 linked to Apollo Hospitals?
Yes, Apollo 247 is part of Apollo Hospitals, one of India’s largest healthcare chains. The doctors, services, and medicines available on Apollo 247 are connected to the trusted Apollo Hospitals network.
18. How do I track my order or appointment on Apollo 247?
To track your medicine order or appointment:
- Log in to your Apollo 247 account.
- Go to the My Orders or My Appointments section.
- You will find the tracking details for your order or the status of your scheduled appointment.
19. Is there a refund policy on Apollo 247?
Apollo 247 offers a refund policy for certain services, such as canceled consultations or undelivered medicines. Refunds are usually processed within 7 to 10 business days depending on the payment method used.
20. How can I download the Apollo 247 app?
The Apollo 247 app is available for download on both:
- Google Play Store (for Android devices)
- Apple App Store (for iOS devices)
By using the Apollo 247 app, you can easily manage appointments, orders, and track your health in one place.
These FAQs provide a clear understanding of the services and features offered by Apollo 247. Whether you’re looking for a teleconsultation, home medicine delivery, or lab tests, Apollo 247 brings quality healthcare to your doorstep, making health management easier and more accessible.
Types of Apollo 247 Coupons, Deals, and Promo Codes
Apollo 247 offers several types of discounts and promotions across its healthcare services. These deals cater to different customer needs, from doctor consultations to online pharmacy orders. Below are the most common types of offers available:
1. Discounts on Teleconsultations
Apollo 247 allows patients to consult with doctors from the comfort of their homes through video consultations. With the right coupon codes, you can save 10% to 30% on teleconsultations with general physicians, specialists, and super-specialists. This is especially beneficial for follow-up visits or non-emergency medical consultations.
2. Medicine Delivery Discounts
Customers can order prescription and over-the-counter medicines through Apollo 247’s online pharmacy. By using promo codes, you can get discounts ranging from 10% to 20% on your medicine orders. This makes it easier to stay consistent with long-term medications without breaking the bank.
3. Lab Test Offers
Apollo 247 offers lab tests at home, including blood tests, diagnostic tests, and health check-ups. With the use of promo codes, you can enjoy up to 50% off on various lab tests, including packages like full body check-ups, diabetes tests, and more.
4. First-Time User Offers
If you’re a new user on Apollo 247, you can take advantage of special first-time user promo codes. These often provide additional discounts such as 20% off on medicines or 30% off on your first consultation with a doctor.
5. Seasonal and Festive Sales
Apollo 247 also participates in major shopping festivals like Diwali, New Year, and Independence Day, offering increased discounts and special health packages during these times. Keep an eye out for their seasonal sale events for extra savings on healthcare services.
6. Membership Discounts
By subscribing to the Apollo Circle Membership, you can access exclusive discounts on doctor consultations, lab tests, and medicine delivery. Membership plans often include free consultations, discounts on medicines, and priority access to Apollo Hospital services.
7. Health Check-Up Packages
Apollo 247 frequently provides discounted health check-up packages, covering everything from basic tests to comprehensive health assessments. With the help of promo codes, you can avail of up to 40% off on these packages, making preventive healthcare more affordable.
8. Free Shipping
Apollo 247 occasionally offers free delivery on medicine orders above a certain threshold, usually ₹500 or ₹1,000. This allows you to save on delivery charges while purchasing essential medications.
How to Find Apollo 247 Coupons and Promo Codes
There are several ways to stay updated on the latest Apollo 247 coupons, deals, and promo codes. Below are the best places to find active offers:
1. Official Apollo 247 Website
Visit the official Apollo 247 website and check for ongoing promotions. They often have banners or dedicated sections for current discounts on their healthcare services.
2. Email Newsletter
Sign up for the Apollo 247 newsletter to receive exclusive coupons, health tips, and early access to sales. First-time users often receive a welcome discount code directly to their email inbox.
4. Social Media
Follow Apollo 247 on social media platforms such as Instagram, Facebook, and Twitter to stay informed about flash sales, limited-time offers, and exclusive coupon codes.
5. Mobile App Promotions
Download the Apollo 247 mobile app to get access to app-exclusive deals. The app often has additional promotions and discounts for users who book consultations, order medicines, or schedule lab tests through their phones.
How to Apply Apollo 247 Promo Codes
Using Apollo 247 promo codes is a straightforward process. Here’s a step-by-step guide on how to apply them:
Step 1: Choose Your Service
Go to the Apollo 247 website or mobile app and choose the service you need — whether it’s booking a doctor consultation, ordering medicines, or scheduling a lab test.
Step 2: Add to Cart
Add the selected service or medicines to your cart. Once you’re ready, proceed to the checkout page.
Step 3: Enter the Promo Code
At the checkout page, find the “Apply Promo Code” field. Enter the coupon code you found and click “Apply” to see the discount reflected in your total bill.
Step 4: Complete the Payment
After the promo code is applied, complete your payment using your preferred method, such as a credit card, debit card, net banking, or UPI.
Step 5: Confirm Your Order
Once the payment is processed, you’ll receive a confirmation of your booking or purchase. If you’ve ordered medicines, they will be delivered to your home within the specified time.
Popular Services You Can Save On
Apollo 247 provides a range of healthcare services that you can save on using coupons and promo codes. Some of the most popular services include:
- Teleconsultations with Doctors: Consult with top specialists, general physicians, and mental health professionals from Apollo Hospitals.
- Online Medicine Delivery: Order prescribed medications, supplements, and wellness products directly from Apollo’s online pharmacy.
- Lab Tests at Home: Book diagnostic tests and full-body check-ups that can be conducted at your home for added convenience.
- Health Check-Up Packages: Comprehensive health assessments covering general wellness, women’s health, diabetes management, and more.
- Apollo Circle Membership: Exclusive membership providing discounts on consultations, lab tests, and hospital services.
Benefits of Using Apollo 247 Promo Codes
Here are a few reasons why using Apollo 247 promo codes can be highly beneficial:
- Affordable Healthcare: Get access to quality healthcare services at reduced prices, making it easier to prioritize your health.
- Convenience: Apollo 247 offers a seamless digital experience where you can book consultations, order medicines, and schedule lab tests all from home, saving you time and effort.
- Comprehensive Services: With Apollo 247, you can access a full range of healthcare services, from teleconsultations to diagnostic tests, all with the added benefit of discounts.
- Regular Promotions: The platform regularly offers discounts and promo codes, ensuring that you can save on essential healthcare services throughout the year.
Conclusion
Apollo 247 makes healthcare more accessible and affordable by offering a wide range of services through its digital platform. Whether you need to consult a doctor, order medicines, or get a lab test done at home, Apollo 247 provides plenty of opportunities to save with coupons, deals, and promo codes. Keep an eye on their website, social media, and coupon aggregator platforms to stay updated on the latest offers, and ensure you never miss a chance to save on healthcare.